New Service Request
Welcome to the Jefferson County PWSD No. 12 Community! To start service with us, please stop by our office -or- you can print out the New Service Contract to apply for service, fill it out and sign it, then mail it to us along with payment. If you use this option, please call our office so we can make sure it arrives safely. We look forward to serving your water needs. Please note that to start service, a signed contract and a deposit are required. The deposit will be refunded to you if or when you discontinue service with us, less any fees owed. Deposit amounts are noted on the form.
If you need a complete meterset installed, please contact our office for current pricing and lead-time. New metersets are installed as soon as is practical, but typically within 4 days to 2 weeks. By law, we must wait 3 business days for other utilities to be located once notified. Prolonged inclement weather will delay the installation.
PWSD No. 12 employees will install all metersets 1" and under. Metersets greater than 1" are installed by the customer's contractor to PWSD No. 12 specifications (see below for specifications and notes).